Delivery

At Urban Sole Trend, we understand that excitement of waiting for your new footwear to arrive. That’s why we’ve designed a delivery process that’s as reliable and performance-driven as our shoes. Whether you’re gearing up for trail running, need stylish sneakers for city life, or searching for durable kids’ shoes, we ensure your order reaches you efficiently.

Our Shipping Options

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a tracking number via email once your order ships, allowing you to follow your package’s journey to you.

Seamless Delivery Experience

We partner with trusted global carriers to ensure your footwear arrives in perfect condition. Our shipping partners are selected for their:

• Reliability: Consistent on-time delivery performance
• Tracking: Real-time updates from dispatch to delivery
• Care: Professional handling of your premium footwear

After Your Delivery Arrives

We want you to be completely satisfied with your purchase. That’s why we offer:

• 15-Day Return Policy: If your shoes aren’t perfect, you have 15 days from delivery to initiate a return
• Easy Exchanges: Need a different size? Our customer service team makes exchanges simple
• Quality Assurance: Every pair is inspected before shipping to ensure they meet our high standards

Remember, the right shoes can transform your day – and we transform the delivery experience to match. From our Jacksonville headquarters to your front door, we treat every shipment with the same care we’d want for our own footwear.